Solutions

Coming Soon ..............................................

Welcome Line Boosting Business through enhanced telephone and email skills

The one day Welcome Line workshop has been designed to focus on the main ways in which we use the telephone and email to communciate efficiently with customers and boost our business.

Many of us now use email and the telephone in our every day working lives but relatively few people are trained in it's use or aware of the consequencies of poor telephone and email manner. To find out how you can make a positive impact on your business by improving your skills and adopting tried and tested techniques to:

promote your business cheaply and effectively

manage sales comfortably and confidently

handle difficult situations calmly

present a professional image

click HERE now or complete the enquiry form for additional information. The next Welcome Line course running in Cumbria will be on the 15th Septembr 2010 at Staveley, Kendal. Additional courses can be scheduled on demand.

Also Coming soon ...................................

Our first article aimed at helping you to identify why you find certain people, places and situations difficult for you. This will be in the form of an e-book which you can download and work though at your leisure. The e-book will be packed full of fun interactive exercises which you can join with others to complete or work through on your own.

If you would like to reserve a copy of this useful tool please click HERE to contact us.

As Kay Dempsey Training Solutions works in association with other trainers, business coaches and consultants this page will also feature free articles and news letters written by a range of specialists from marketing experts to established trainers.